Outstanding Orders

Please chat with our DreamBot Messenger located in the bottom right hand corner. It's important that you have your order number and postal code available. If you have further questions you can be transferred to one of our representatives on hand to help you with your order.

Prices and Sales Tax

We are required to collect sales tax on all items delivered in several states, and in Canada.

Assembly

Assembly is required on all furniture. 
A detailed set of instructions is included with each shipment.
If your shipment does not have instructions please call our customer service line at (801) 226-2686 (or email us at customerservice@createroom.com), and we will e-mail you a copy

We highly recommend two people assembling all of our products. 
Estimated Assembly Time: 4-10 hours

Refund/Cancellation Policy

All cancellations on any order that has not shipped will also be charged a 10% fee, capped at $25.

30-Day Money Back Guarantee

If for ANY REASON, you don’t love your ScrapBox furniture, we offer a merchandise refund (excluding shipping) within 30 days of receipt (A 10% restocking fee may be assessed). Just give us a call and we can arrange for your furniture to be returned to our warehouse.

All cancellations on any order that has not shipped will also be charged a 10% fee, capped at $25.